Privacy Policy

Effective Date: October 15th, 2025

AutoMate (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book a service, or interact with us online or offline.

Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, physical address, and vehicle information when you book a service or fill out our forms.
Payment Information: Billing details when processing transactions. We do not store credit card numbers.
Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
Media Content: Photos or videos captured of your vehicle during or after service, which may be used for marketing purposes unless you specifically request otherwise in writing.

How We Use Your Information

We use your information to:

Provide and manage our detailing services
Process payments and bookings
Send appointment confirmations, reminders, and service updates
Improve our website and marketing efforts
Share updates, promotions, and relevant offers (you may opt out at any time)
Display vehicle content on social media or marketing platforms, unless you’ve requested otherwise

Content & Media Usage

By booking a service, you grant us permission to photograph and/or film your vehicle before, during, and after service for documentation and marketing purposes. If you prefer not to have content captured or shared, you must provide a written or verbal request prior to your appointment. We will honor all such requests.

How We Protect Your Information

We use reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we work to protect your information, no method of transmission over the Internet is completely secure.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited information with:

Service providers that help us operate (e.g., payment processors, booking platforms)
Legal authorities if required by law or to protect our rights

Your Privacy Rights

Depending on your location, you may have the right to:

Access the information we hold about you
Request corrections or deletions
Opt out of promotional communications

To exercise any of these rights, contact us at privacy@automatemycar.co.

Cookies & Tracking

Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You can disable cookies through your browser settings if you prefer.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

If you have questions about this Privacy Policy or our practices, please contact us:
📧 privacy@automatemycar.co
🌐 www.automatemycar.co